Terms & Conditions

Last updated: 5 July 2026

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1.Our service

Schengenpass provides visa application support and appointment booking assistance. We help you prepare and submit applications but do not make visa decisions, which rest solely with the relevant authorities.

2.No guarantee of outcome

We cannot guarantee that any application will be approved. Our fees cover our preparation and support services regardless of the final decision.

3.Your responsibilities

You agree to provide accurate, complete and truthful information and documents. You are responsible for attending your appointment and for any government or third-party fees.

4.Fees and payments

Service fees are agreed before work begins. Payment terms are shown on your invoice. Government and visa-centre fees are separate and payable by you.

5.Liability

To the maximum extent permitted by law, our liability is limited to the fees you have paid for the relevant service. We are not liable for decisions made by embassies, consulates or visa centres.

6.Contact

For any questions about these terms, contact info@schengenpass.co.uk.